Conference Day 2

Day 2, Tuesday, 14th September

8.30 Morning Coffee & Tea

9.00 Chairman's opening and welcome remarks

9.15 360 Degree apprasial- A necessity

Professor Dewakar Goel, General Manager (Personnel & Admin), Airports Authority of India

10.00 Passenger professing trends and enhancing aviation security

Jim L Martin, Managing Director, ARINC Asia Pacific Division

10.45 Morning refreshment and networking opportunity

11.15 Ensuring streamlined, effective air cargo security

Dr Khaled Ebrahim Almazroui, General Manager, Fujairah International Airport

12.00 Demystifying avitation safety management systems

Captain Samir Kohli, Head , Saudi Aviation Flight Academy

12.45 Networking Luncheon

2.00 How to optimise your retail experience to deliver growth and profitability in non-aeronautical revenue

Arnaud Frade, Regional Director Retail & Shopper,TNS

2.45 How internet can support airport to develop non-aeronautical revenue

Luis Martin, General Manager, The Air Silk Road- Airport Consulting

3.30 Morning refreshment and networking opportunity

4.00 Changing face of the airport city

Rimzie Ismail, Head of Customer Affairs & Service , Brand Delivery, Service Development Unit

4.45 Panel Discussion: The changing face aviation security in 2010: The emerging risks and issues

Moderator:

Professor Dewakar Goel, General Manager (Personnel and Admin), Airports Authority of India

Panelists:

Captain Samir Kohli, Head, Saudi Aviation Flight Academy

Luis Martin, General Manager, The Air Silk Road- Airport Consulting

Dr Khaled Ebrahim Almazroui, General Manager, Fujairah International Airport

5.30 End of Day Two