Airport Passenger Operations Excellence

Improve your business models and maximise profits by attending the Airport Passenger Operations Excellence Conference

Recent reports indicates that “International passenger numbers grew by just over 10 percent at airports worldwide in May 2010 compared to May 2009.”- Airports Council International.

 The airport industry is  rapidly evolving with travellers having an increase of choices in modes of transportation and airports. 

 There is an increasing urgency for airport operators to differentiate themselves by meeting the needs of passengers on a higher level than the competition. Travellers’ perceptions of airport service quality are determined by the speed and standards of luggage clearance, security checks,queue time and safety procedures that contribute to overall airport attractiveness. Today, these factors come to the fore of an airport’s key performance indicators and quality service delivery.   

 Airport Passenger Operations Excellence showcases best practices from leading airports and proven strategies that have successfully increased quality and effectively reduced operation costs through the optimisation of passenger processes and security.

Watch your aviation business soar to greater heights !

Mark your calendar now for an event that’s of great value to you

13-14 Sept 2010, Singapore

This 2 -day conference aims to:

• Determine opportunities and potential in strengthening core areas-security and passenger satisfaction
• Provide an update on the dynamics that propel airports sustainable growth and development
• Help delegates understand better how the global slowdown has affected airports globally, lessons learnt and how best to deal with economic upturn
• Provide a networking and exchange platform for airports

Call for speakers:

• Speakers and panelists will be specially selected industry leaders and experts that will share their vision and practical strategies.
• Showcase your latest experience and case studies with a highly targeted audience of MDs, GMS, Heads of departments from regulatory bodies, airport terminal service companies, airlines, international civil aviation organizations and all other related organization servicing global airports
• In addition to speaking in front of over 200 senior-level professionals, your profile will be included in over 25,000 marketing collaterals globally. Raise your profile.

For Speaking Opportunities and Sponsorship:

Contact Iris Tan for more information
Call: (65) 6536 8676 ext: 124
Email: iris.tan@abf-asia.com

For Marketing Partnership Opportunities:

Contact Amalina Aminuddin for more information
Call: (65) 6536 8676 ext: 117
Email: amalina.aminuddin@abf-asia.com

Delegates who have attended our past conferences